Refund Policy
Last Updated: August 2026
General Refund Policy
At Zoyo Trip Holidays, we understand that travel plans may change. Our refund policy is designed to be fair and transparent while protecting both our customers and our service providers.
Cancellation Timeline
| Cancellation Time | Refund Amount |
|---|---|
| 30+ days before departure | 90% of total booking amount |
| 15-29 days before departure | 75% of total booking amount |
| 7-14 days before departure | 50% of total booking amount |
| 3-6 days before departure | 25% of total booking amount |
| 0-2 days before departure | No refund |
Non-Refundable Services
The following services are generally non-refundable:
- Airline tickets (as per airline policy)
- Visa processing fees
- Travel insurance premiums
- Special event tickets or reservations
- Peak season surcharges
Refund Process
Refunds are processed within 7-14 business days from the date of cancellation approval. The refund will be credited to the original payment method used for booking.
- Submit cancellation request via email or phone
- Our team will review and process the request
- Refund amount will be calculated based on the timeline
- Refund will be initiated to the original payment method
- You will receive confirmation via email
Force Majeure
In case of force majeure events (natural disasters, political unrest, pandemics, etc.), we will work with service providers to secure maximum refunds or reschedule your trip without additional charges, subject to provider policies.
Contact Us
For refund-related queries, please contact us:
Email: refunds@zoyotripholidays.com
Phone: +91 8091660060
WhatsApp: +91 8091660060